
From inboxes to infrastructure: 0→1 service design for the second half of Firstbase's customer lifecycle.
#Service Design
#Zero to One
#Multiplayer workflows

A design vision for AI ops: shaping the early product direction of an LLM tooling startup.
#Design Vision
#AI-native B2B
#Product Strategy

Martha Magsombol (she/her)
Lifelong curious story puzzler & logical creative
— Based in Spain and the Internet
Before product design, I studied story-driven work in animation and game dev from the creative lens of scriptwriting, storyboarding, visual development, and filmmaking. This required me to study behaviors, history, environments, and movement of characters (people, animals, and objects) to create immersive worlds for a variety of audiences.
In product design, this has translated into thinking about the holistic narratives of key players involved in a given customer’s journey. I’m fascinated by experiences powered by many moving parts. I believe that while the perceived outcome of my design process may be pixels on a screen, my ultimate goal is to bring positive experiences to people in and out of their lil light up devices.
These days, I'm investing in my own AI/LLM education and building a design tool focused on the future of design in AI-era software teams. This work directly informs the strategic conversations I bring to my team — including the AI-readiness strategy shaping how Adobe Express's design system evolves.
💬 I am fluent in English and Tagalog. Ahora, estoy aprendiendo español para mi vida nueva aquí en España.

Designing the AI-readiness strategy that's shaping how 200+ designers work.
Founding designer on a crowdfunding platform that smashed historical records.
Founding-stage UX vision for an LLM tooling startup.
0→1 service design for a B2B equipment platform.
End-to-end design consultation for various clients including Amwell, Franck, Project Lela.
Storytelling with digital and physical media across animation and illustration. Still my hobby.
